Frequently Asked Questions

General

What types of substance use disorder do you treat?

Journey House Recovery Center supports recovery from alcohol, opioids, cocaine, methamphetamine, cannabis, and polysubstance use. Journey House Behavioral Health also addresses co-occurring trauma, anxiety, depression, PTSD, and more. Learn More

Alcohol Addiction: Therapy and group support to prevent relapse and rebuild healthy habits.
Drug Addiction: Treatment for opioids, benzodiazepines, methamphetamines, and more with counseling, education, and recovery skills training.
Co-Occurring Disorders: Integrated treatment for individuals with both substance use and mental health conditions such as anxiety, depression, or PTSD.

Is family or other team involvement required?

It is encouraged ot have family, loved ones, and other team involvement, but not required. We provide education, therapy referrals, and family support options when appropriate.

What if I relapse during treatment?

Relapse is treated as a clinical concern, not a failure. The treatment team reassesses safety, adjusts the care plan, and determines if a higher level of care is needed.

What if I relapse after treatment?

Aftercare is always available through JHF and JHR. Clients can return to JHBH based on reassessment, re-engage services, or step back into a familiar treatment setting. Our focus is on long-term recovery.

What services are provided in Registered Peer Recovery Support?

Registered Peer Recovery Specialists (RPRS) at JHBH provide one-on-one coaching, recovery planning, linkage to resources (jobs, education, housing), and encouragement from someone with lived experience.

What support services does Journey House Recovery Center provide after treatment?

Aftercare may include peer navigation, community groups, individual check-ins, housing connections, court advocacy, referrals for ongoing therapy or medical services, and alumni programs.

Does Journey House provide Medication-Assisted Treatment (MAT) and detox services?

Journey House does not provide on-site detox or prescribe MAT directly. We coordinate with prescribers for Suboxone, Vivitrol, and other FDA-approved MAT as part of integrated recovery plans.

Individuals needing inpatient detox are referred to trusted medical facilities before starting care.

Where do I live while participating in outpatient treatment through Journey House Behavioral Health PHP or IOP?

Clients may live at home, in a sober living residence, or at Journey House Recovery Residences (if space is available). Housing is not required but a safe, supportive environment is strongly recommended.

Can I work while in outpatient treatment through Journey House Behavioral Health PHP or IOP?

Yes. Many IOP clients work or attend school. PHP is more time-intensive, so outside commitments may be limited. Our team helps clients plan a balanced schedule that prioritizes recovery.

Treatment & Behavioral Health

What is a PHP?

An ASAM Level 2.5 Partial Hospitalization Program (PHP) is the most intensive outpatient level of care for substance use disorder. At Journey House Behavioral Health (JHBH), clients attend treatment 5 hours per day, 5 days per week, while living in the community. PHP includes group therapy, individual counseling, psychoeducation, care coordination, mindfulness, relapse prevention, and more—all designed to stabilize recovery while supporting independence.

What are aftercare options following a PHP?

After completing PHP, most clients step down to an ASAM Level 2.1 Intensive Outpatient Program (IOP) or Outpatient Counseling. Clients may also continue engaging with Journey House Foundation’s Recovery Community Organization (RCO), Peer Recovery Support Services, or supportive housing through Journey House Recovery Residences.

What is a typical day like in PHP?

A PHP day usually includes but is not limited to:

Morning check-in and get settled
Psychoeducation group lessons (CBT/DBT, relapse prevention, health & wellness, etc.)
Process groups with peers
Lunch break and recovery skill practice
Mindfulness or expressive arts activities
Wrap-up reflection and planning

How long is the PHP?

Most clients participate for 2–4 weeks, depending on clinical need, progress, and insurance coverage.

Who is a good candidate for Partial Hospitalization Programs (PHP) for addiction?

A Partial Hospitalization Program (PHP) for substance use disorder and substance use addiction is suited for individuals with a stable living environment who do not require 24/7 medical supervision. Candidates may have mild to moderate withdrawal symptoms, a strong support system at home, and need more structure than standard outpatient treatment but less intensity than inpatient rehab. PHPs are often a strong option for people in early recovery seeking structured addiction treatment.

Find out if this structured level of addiction care is the right step in recovery.

What are the benefits of participating in a Partial Hospitalization Program (PHP)?

The benefits of a Partial Hospitalization Program (PHP) include affordability, since many PHPs are covered by Medicaid or behavioral health insurance. PHPs also provide flexibility by allowing individuals to attend treatment during the day and return home at night. They serve as a key step between inpatient rehab and outpatient care, making the transition smoother. Many programs also offer aftercare services such as relapse prevention and sober living support.

Discover the benefits of a Partial Hospitalization Program (PHP), including affordability, flexibility, and transitional support for addiction recovery through Journey House Behavioral Health.

What is an IOP?

An ASAM Level 2.1 Intensive Outpatient Program (IOP) is a structured level of care for individuals who do not require the full intensity of PHP but still benefit from frequent, focused treatment. At Journey House Behavioral Health (JHBH), IOP provides 3–4 sessions per week, 3 hours per session, combining group therapy, peer recovery support, psychoeducation, and relapse prevention planning. This level of care supports stabilization and accountability while allowing clients to maintain more independence with work, school, or family.

What is a typical day like in IOP?

IOP is less intensive than PHP, typically 3 hours per day, 3–4 days per week. Sessions include group therapy, peer support, psychoeducation, and recovery planning, while balancing outside responsibilities.

How long is the IOP?

The average length of IOP is 6–12 weeks, depending on progress and treatment goals.

What services does Journey House Behavioral Health IOP provide?

Journey House Behavioral Health’s Intensive Outpatient Program (IOP) offers a wide range of addiction treatment services. These include comprehensive assessments, individual therapy, family therapy, group counseling, relapse prevention planning, and life skills training. Each service is designed to provide structured outpatient care and help individuals build tools for long-term sobriety. Learn More

What is are Peer Recovery Support Services (PRSS) ?

Peer Recovery Support Services (PRSS) provide non-clinical, person-centered support to individuals recovering from substance use and mental health disorders. These services, covered under Virginia Medicaid and regulated by the DMAS, are designed to promote long-term recovery through mentorship, advocacy, and skill-building. Delivered by certified Registered Peer Recovery Specialists with lived experience, Journey House Behavioral Health offers Peer Recovery Support Services to focused on fostering hope, enhancing self-empowerment, and connecting individuals to community-based resources. Services can be provided individually or in a group setting, addressing recovery goals. PRSS complements clinical treatment as an additional support method by offering practical guidance and emotional support, reinforcing sustained recovery and overall well-being.

What are the benefits of choosing an IOP?

Choosing an Intensive Outpatient Program (IOP) offers several advantages. Clients receive personalized treatment plans designed around their recovery goals, access to evidence-based therapies like CBT, DBT, and Motivational Interviewing, and flexible scheduling with day and evening options. IOPs also provide a supportive community, giving clients the chance to connect with peers in recovery and build accountability.

Choosing an IOP means personalized care, evidence-based therapy, flexible scheduling, and community support to build lasting recovery. Learn More

What is are Peer Recovery Support Services (PRSS)

Referrals

What is the process to refer an individual to Journey House Behavioral Health?

Referrals to Journey House Behavioral Health can be made through our website: https://jhbehavioralhealth.com/contact-us/.
Providers: Submit a secure referral online and/or fax clinical documentation.
Individuals or families: Call (804) 604-1644 or email info@jhbehavioralhealth.com.

Our team verifies insurance, completes a screening, and schedules an assessment.

What is the process to refer an individual to Journey House RVA Recovery Housing?

Referrals to JHR can be made by calling our housing admissions team. Applicants are screened for readiness, commitment to recovery, and financial arrangements.

Who does Journey House Behavioral Health accept referrals from?

Journey House Behavioral Health accepts referrals from residential treatment facilities (3.5), Recovery Community Organizations (RCO), sober living and recovery residences, detox facilities, court systems, probation systems, parole systems, community service boards, churches, hospitals, medial providers, families, friends, and individuals. Click here to refer a candidate for treatment.

What is the process to refer a participant to Journey House Foundation?

Referrals to JHF’s Recovery Community Organization can be walk-in, call-ahead, emailed to info@journeyhouserecovery.org, or made through local service providers. No insurance is required.

Payment & Insurance

What if I can’t afford treatment?

We provide financial assistance options when available and connect clients to outside resources. JHF and JHR can also help with alternative referrals.

What insurance does Journey House Behavioral Health take?

JHBH accepts Virginia Medicaid (all MCOs) and some commercial insurance. We verify benefits during intake.

Do Journey House Foundation and Journey House Richmond Recovery Residences take insurance?

No. JHF’s Recovery Community Organization services and Journey House Richmond’s residences are self-pay. JHF is supported by grants, donations, and scholarships; JHR is privately funded.

Donations

What do donations to Journey House Foundation support?

Donations support hygiene items, clothing, bicycles, peer navigation, sober events, and assistance for individuals who cannot afford care.

How do I donate to Journey House Foundation?

Donations can be made securely online or by mail. Contributions may be one-time or recurring, and all directly support JHF recovery initiatives.